​REGULATIONS OF THE SETTLEMENT SŁOWIŃSKA AURA

​​ ​§ 1. GENERAL PROVISIONS
The Słowińska Aura Settlement is located between the villages of Dębina and Rowy, at the following address: ul. Szachulcowa, numbers: 4, 12, 12A-D, 76-212 Rowy, Ustka Municipality.
The owner and administrator of the Settlement is Rowy Spółka z ograniczoną odpowiedzialnością, based in Puszczykowo at ul. Adama Mickiewicza 17, 62-040 Puszczykowo, Tax ID (NIP): 7831800936, Statistical ID (REGON): 383168955.
These Regulations have been established to ensure the safety, comfort, and peace of the guests of Słowińska Aura Settlement, hereinafter referred to as the "Settlement."
These Regulations define the rules for providing services, responsibilities, and stay conditions in the Settlement and are an integral part of the agreement between the owner/administrator of the Settlement and the Guest.
The Regulations do not cover transportation, meals, or leisure arrangements during the stay.
The agreement is concluded through reservation, deposit payment, full payment for the stay, or by signing the registration card. By performing any of the aforementioned actions, the Guest confirms they have read, fully accept, and agree to comply with the terms of the Regulations.
The Regulations are available in the homes within the Settlement, at the reception, and on the Settlement’s website: www.slowinska-aura.pl.

§ 2. LENGTH OF STAY
The facilities (houses and apartments in three-unit buildings) are rented on a daily basis. The minimum rental period is two days.
The stay begins at 4:00 PM on the day of arrival and ends at 11:00 AM on the day of departure.
Requests for extending the stay must be made to the staff no later than 9:00 AM on the day of departure. The administrator reserves the right to deny the extension if all accommodations are booked or the Guest has violated the Regulations.
The administrator may refuse to extend a stay if full payment for the current stay has not been made.
Extending the stay may involve additional charges.

§ 3. RESERVATIONS
The main types of reservations are refundable and non-refundable. Other types may apply to specific offers on booking platforms.
Reservations can be made online at www.slowinska-aura.pl, via booking platforms (e.g., Airbnb, Booking), by phone at +48 888 777 530, or in person at the Settlement.
Guests will receive an email confirmation of their reservation, including its terms and conditions.
For refundable reservations, a 50% deposit is required. The remaining amount must be paid no later than 14 days before the arrival date. Failure to pay the deposit within the specified time will result in cancellation. For credit card payments, the Settlement may pre-authorize or charge the full amount upfront.
Refundable reservations can be canceled up to 14 days before the scheduled arrival date. Later cancellations result in the full payment being charged. Reservations can be rescheduled to another date, subject to prior agreement.
Non-refundable reservations require full payment on the booking date. The Settlement reserves the right to pre-authorize or charge the full amount for the stay.
Cancellation or no-show for a non-refundable reservation will result in no refund.

§ 4. PAYMENT METHODS
Payments can be made:By bank transfer,
By credit/debit card (Visa, MasterCard, or other accepted cards),
In cash at the Settlement's reception.
Online reservations must follow the payment instructions provided in the booking system.

§ 5. SERVICE DELIVERY
The Settlement provides rental services for accommodations on a daily basis.
Keys to accommodations are handed over at the reception during its operating hours.

§ 6. FEES
Rental fees are specified in the price list available on www.slowi​nska-aura.pl. For reservations via booking platforms, fees are as stated in the offers.
Fees include water, parking (1 spot), bed linens, and towels per person.
Fees exclude guest insurance, cleaning costs, local taxes, and electricity usage (with exceptions in points 8 and 9). Electricity meters are read on arrival and departure.
Daily rates are calculated per night. The total stay cost equals the nightly rate multiplied by the number of nights.
Additional charges must be paid by the departure date.
Early departure does not entitle the Guest to a refund for unused nights.
No-shows result in forfeiture of the deposit.
Custom agreements regarding fees take precedence over these Regulations.
Promotions or discounts may apply to all or specific groups of Guests.

​§ 7. STAY CONDITIONS
Only persons included in the reservation may use the accommodation.
Unregistered individuals may not stay as guests in the accommodation or on the Settlement's premises without prior notification to the staff. Registered guests may stay on the premises no later than 11:00 PM.
Guests are not allowed to sublet or transfer the accommodation to third parties without the Settlement Administrator’s consent.
Children under 12 years old must be supervised at all times by their legal guardians. Legal guardians are financially responsible for any damages caused by children.
The Settlement has the right to refuse rental, especially to:Persons under 18 years old traveling alone without an adult,
Persons under the influence of alcohol or drugs,
Persons behaving aggressively or using vulgar language,
Groups intending to host events such as integration parties, birthdays, bachelor or bachelorette parties.

The Settlement is not liable for the safety of Guests' property or vehicles left on or near the premises, particularly in cases of theft, damage, or destruction.
The Settlement is not responsible for damages caused by sudden weather events (storms, floods, etc.) or for interruptions in utilities (water, electricity) due to external suppliers.
Items left by departing Guests will be sent to the address provided by the Guest at their expense. If no instructions are received, the items will be stored for 3 months, after which they will be disposed of according to legal regulations.
Guests are financially responsible for the items in the accommodation. Upon entering, Guests must check the condition of the property and report any deficiencies within the first hour of their stay. Unreported deficiencies are the responsibility of the current Guest.
Any damage or malfunction must be immediately reported to the Settlement staff.
Guests are fully responsible for damages, destruction, or losses caused to the property, its furnishings, or the Settlement grounds.
Damages are settled on-site. If the cost cannot be immediately determined, an assessment will be made within 7 days, and a damage report will be prepared.
The Settlement reserves the right to charge the Guest’s payment card for damages discovered after departure or to seek compensation directly if no card information is available.
Guests must sort waste into designated containers provided in the accommodation and Settlement premises (glass, plastic, etc.).
Quiet hours are enforced from 11:00 PM to 7:00 AM.
For fire safety reasons, Guests are prohibited from using non-standard appliances or devices powered by electricity or gas (e.g., heaters, grills, gas burners) in or around the houses and terraces.
Guests may not bring dangerous items, including weapons, ammunition, flammable or explosive materials, or items with unpleasant odors, into the premises.
Open fires and grilling are allowed only in designated areas. Guests are responsible for cleaning up after using these facilities.
Prohibited activities include:
Smoking tobacco products or derivatives in any form,
Removing items (e.g., furniture, blankets, towels) from the premises,
Rearranging or modifying furnishings,
Leaving electrical devices powered on without supervision,
Frying fish,
Excessive noise or disruptive behavior disturbing other Guests,
Possession or use of illegal substances. Violations will be reported to the police, and Guests will be required to leave immediately.
When leaving the accommodation, Guests must ensure all windows are closed, lights and taps are turned off, and doors are locked.
Guests must return the accommodation in its original condition, including washing dishes and taking out sorted trash to designated containers.
Upon checkout, Guests must turn off water, lights, air conditioning (where available), heating, and appliances.
Losing a key incurs a fee of 100 PLN or replacement at the Guest's expense.

§ 8. VEHICLE PARKING
Parking is only allowed in designated parking spots.
Parking directly next to houses, on green areas, or on fire lanes is prohibited.
The Settlement’s parking lot is unsecured.
The Settlement is not responsible for vehicles or their contents.
Each accommodation is entitled to one free parking space. Additional vehicles are subject to fees per the price list.
Unregistered visitors entering with a vehicle must pay the parking fee as per the price list.

§ 9. STAY WITH PETS
Pets are only allowed in designated accommodations and must be pre-approved by the Settlement Administrator.
Pet owners are fully responsible for their pets’ behavior, cleanliness, and ensuring no disturbances to other Guests.
Owners must supervise their pets at all times.
Pets must have valid health certificates and vaccinations.
Pets must relieve themselves outside the premises.
Owners must clean up after their pets both inside and outside.
Any damages caused by pets will be charged to their owners.
A fee for pets applies according to current Settlement rates.
§ 10. RIGHT TO WITHDRAW FROM THE AGREEMENTGuests may withdraw from the agreement within 14 days of making a reservation without providing a reason.
Withdrawal requests must be sent via email to contact@slowinska-aura.pl or in writing to the company’s registered address.
Refunds will be processed within 14 days of receiving the withdrawal request.

§ 11. COMPLAINTS AND REFUND POLICY
Complaints regarding the stay must be submitted in writing to contact@slowinska-aura.pl.
Complaints will be addressed within 14 working days.
If a complaint is deemed valid, appropriate compensation (e.g., refunds or discounts) will be provided.
Refund policy:Deposits for refundable reservations canceled at least 14 days prior to arrival will be refunded.
Refunds are not available for non-refundable reservations.

§ 12. FINAL PROVISIONS
Violation of the Regulations may result in immediate termination of the agreement without a refund or compensation.
This applies especially to serious breaches such as disturbing the peace, violating fire safety, hosting unregistered persons, or bringing unapproved pets.
Police intervention may also result in immediate termination of the agreement without a refund.
Complaints should be directed to the Settlement management via contact@slowinska-aura.pl.
Conflicts will be resolved amicably whenever possible. Unresolved disputes will be decided by the court with jurisdiction over the Settlement owner’s registered office.

§ 13. DATA PROTECTION (GDPR)
Personal data provided by Guests will be processed in accordance with GDPR regulations.
Data is used to fulfill legal obligations, manage reservations, and maintain guest relations.
By providing data, Guests consent to its processing as outlined in these terms.
The data controller is Rowy Sp. z o.o., based in Puszczykowo, ul. Adama Mickiewicza 17, 62-040 Puszczykowo.
Data may be shared with public authorities or entities contracted by the controller.
Data is retained as required by law or for as long as necessary for its purposes.
Guests have the right to access, correct, delete, or object to the processing of their data.
Guests can withdraw consent to data processing at any time.
Complaints regarding data processing can be submitted to the data protection authority.
For inquiries regarding data rights, contact contact@slowinska-aura.pl.
The privacy policy is available at https://slowinska-aura.pl/index.php/polityka-prywatnosci-i-rodo.